NPM : 22215310
To
Mrs Evita
Garuda Street,5
Date : 27 Desember 2017
Subject : Apologizing for the damaged product
Dear Mrs. Evita
Please accept our sincere apologies for the inconvenience
you may have experienced in respect to damaged product.
At Bekasi Washing Machine Shop, we take pride in ensuring
our customer’s satisfaction. Unfortunately, we did not meet your—or our
own—expectations.
As a testament to our strive for perfection, we have taken
steps to ensure that this will never happen again by double checking washing
machine function.
Because of this serious oversight, we are going to provide
you a complimentary coupon
We deeply value your relationship with Bekasi Washing
Machine Shop and are committed to
providing you with the highest level of service simply because our customers
deserve the very best. If you have any further questions or comments regarding
this matter, please feel free to discuss it with us at bekasiwashingmachine@gmail.com
Yours in service
Bekasi Washing Machine Shop
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